Who this is for
Teams whose developer documentation systems and knowledge bases have outgrown informal ownership. You still ship features, but new hires ask the same questions in chat, and public API pages disagree with the code.
Result
You receive a restructuring brief: inventory of sources, ownership gaps, proposed information architecture, rewrite priorities, and a staged plan your writers and engineers can execute — with or without our continued involvement.
What is included
- Kickoff interview with stakeholders who touch docs day to day
- Inventory of public and internal documentation sources you grant access to
- Link and ownership sampling (we do not claim to crawl every page on day one)
- Workshop session to decide keep / merge / rewrite / retire
- Written audit report and architecture recommendations
- One follow-up call within 14 days of delivery
What is excluded
- Full rewrite of every page (available as a separate package or retainer)
- Building or licensing documentation software
- Legal or compliance certification of your content
How we work
- Intake — You share repositories, wiki spaces, and known pain points.
- Field review — We read representative pages and interview owners.
- Architecture draft — Taxonomy, navigation, and ownership model.
- Delivery — Brief + workshop to align the team on next steps.
Preparation
Have admin or read access ready for the primary wiki, docs site, and at least one representative repository. Nominate a single internal contact who can schedule interviews.
Constraints
Work already started on a rewrite mid-audit may need to pause so findings stay coherent. Highly regulated content may require your legal review of our recommendations before publication.
Next step
Request this consult and mention “Documentation systems audit” in your message. We reply with fit, estimate factors, and a proposed start window.