API references that disagree with the code

Public developer documentation loses trust the first time a curl example returns a different shape than the page promises. In Bangkok product teams we often find the reference site updated by marketing calendars while serializers change in sprint work.

A useful sequence: pick the ten endpoints that generate the most support mail; compare examples to current responses; log mismatches; assign a single owner for the reference chapter. Generated references help, but human-written guides still need a scheduled check against production fixtures.

We do not treat this as a tooling problem alone. It is an ownership and cadence problem inside the documentation system.

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